Careers

Relationship Manager

Job Description

Atlantic Community Bankers Bank is a Pennsylvania state-chartered, Federal Reserve member bank owned exclusively by community bank shareholders. Our mission is to provide correspondent services to community banks. We are a bankers bank and do not conduct business with the public and we do not compete with our customer banks. Services offered include loan participations, Fed Funds purchases and sales, compliance services, settlement services, coin & currency, safekeeping, international and De Novo escrow services.

Principle Accountabilities

The job of the Relationship Manager is to maintain and expand existing relationships in New Jersey, New York City and lower parts of New York by establishing a strong visible profile within the business area and networking to identify new opportunities, concentrating on increasing market share through future prospect banks. In addition, this position will play a key role in product development from customer feedback.

  • Plan, develop and execute sales strategies to meet established goals in assigned territory
  • Develop an understanding of how the Bank’s products/services satisfy the needs of the clients and be able to refute objections related to these products/services
  • Prepares and presents service proposals that identify the benefits and features of the Bank’s products and services
  • Complete comparative cost analysis to support and enforce the various strengths of the Bank’s products/services
  • Work with state trade associations and attend industry events to maximize ACBB’s visibility to expand customer base
  • Accountable for following policies and procedures as defined
  • Always doing the right thing for customers and ensuring that actions/behaviors drive a positive customer experience
  • Operate within the Bank’s risk tolerance, achieve results by identifying, managing, and reporting risks of all types
  • Perform other duties as assigned

Required Experience and Knowledge

  • S. or B.A. in a related field or business equivalent certification
  • Valid Driver’s License with clean record
  • Minimum 3 to 5 years sales or business development experience; banking a plus
  • Proficiency with Microsoft Office products (Word, Excel, Outlook, PP, etc)
  • Must be capable of working remotely due to travel time
  • Excellent interpersonal relations, communications and strong influencing skills
  • Strong attention to detail and accuracy skills

Desirables

  • Cross-sell or refer other bank products and services that may be identified
  • Entrepreneurial and innovative with a flair for solving problems
  • Coachable personality
  • Familiarity with Salesforce CRM
  • Portfolio management skills through business-to-business sales

Compensation Package

  • Base salary range from $70k to $90k, plus Bonus and Commission
  • Key Incentive Plan targeting 15% of your base salary
  • 17 Vacation days
  • Competitive benefits package including medical, dental, vision, life, and disability plans (majority 100% employer sponsored) and No waiting period for major medical benefits
  • 401(k) plan (8% company match)
  • Tuition Reimbursement

ACBB is an Equal Opportunity Employer M/F/Disability/Vet

Job Type: Full-time

Salary: $70,000.00 to $90,000.00 /year

Customer Support Representative

Job Description

Atlantic Community Bankers Bank is a Pennsylvania state-chartered, Federal Reserve member bank owned exclusively by community bank shareholders. Our mission is to provide correspondent services to community banks. Because we are a bankers bank and do not conduct business with the public, we do not compete with our customer banks. Services offered include loan participations, Fed Funds purchases and sales, compliance services, settlement services, coin & currency, safekeeping, international and De Novo escrow services.

Job duties include but are not limited to:

  • Creating and approving online wire transfers while following related banking regulations
  • Assisting customers by phone
  • Maintenance of customer accounts & researching differences
  • Data processing
  • Account reconcilements
  • Administrative duties including copying, scanning, faxing
  • Gathering data for special projects as assigned

Required Experience and Knowledge:

  • High School Diploma or equivalent
  • 3 years Wire Transfer or Bank Teller experience required
  • Experience and knowledge of banking and/or international payment processing and related compliance preferred
  • Proficiency in MS Office applications
  • Ability to effectively communicate with bank employees and customers in a professional and courteous manner
  • Maintaining accuracy and attention to detail while handling multiple tasks
  • Flexibility to work under time-sensitive and changing priorities
  • Strong verbal, mathematical and organizational skills

Compensation Package:

  • Salary starts at $13.00 per hour (pay increase after 6 months review)
  • Hours are 8:45 AM to 5:15 PM, Monday - Friday
  • 17 Vacation days
  • Competitive benefits package including medical, dental, vision, life, and disability plans (majority 100% employer sponsored) and No waiting period.
  • 401(k) plan (8% company match)
  • Tuition Reimbursement

ACBB is an Equal Opportunity Employer M/F/Disability/Vet

Job Type: Full-time

Salary: $25,350.00 /year