BITS is a telecommunications services provider exclusively catering to the community financial services industry. We offer a complete platform of next generation telecommunication services, specifically developed to simplify banks’ technical, operational, and regulatory requirements. Our services provide cost savings, unmatched efficiency, risk reduction, streamlined solutions, and peerless, always-on customer support.

BITS is funded and owned by ACBB. Our services are highly customized to help community financial institutions improve their efficiency ratios by reducing existing costs for all voice, data, internet, network security, core, and ATM circuits.

The company is an exclusive co-operative, which operates on a small profit margin. Our unique ownership provides the insight needed to understand and address the unique challenges facing community financial institutions.

To date, BITS customers have saved a significant amount of money on their second largest non-interest expense, after salaries and benefits. Savings (at times) have translated to six or even seven figures over a contract term.

BITS reduces the regulatory burden financial institutions encounter. BITS is Service Organization Control (SOC) 2 Compliant and endorsed by multiple Bankers Banks and State Banking Associations.

More than 100 community financial institutions have already benefited from our services.


BITS now offers three solutions

Voice and Collaboration Solution: BITS has customized a complete communication and collaboration platform based on the unique requirements of the community financial services industry. With a Cisco powered hosted phone solution and carrier level voice connections residing in both BITS Datacenters, there is no need for capital intense phone systems and expensive phone lines at any of your locations.

Our solution ensures the highest quality voice, a scalable and customizable design, feature rich options, an enterprise class phone system, and voice circuit redundancy.

Network Solution: The underlying telecommunications network lays the foundation for every bank’s ability to quickly and efficiently route all critical applications, such as loan, email, and core processing. At BITS, we understand that time is money and the importance of a strong secure foundation, that’s why the BITS Network Solution has been built with:

  • Backbone fiber network
  • Security as our number one priority
  • Existing data connectivity established with core and ATM providers
  • Unmatched Availability of Five 9’s Uptime (99.999%) and redundancy through automatic circuit failover
  • Wholesale carrier pricing model for data circuits

Complete Solution: Our complete solution combines our Voice (phone), Collaboration and Network Solutions to develop the most comprehensive service offering tailored to community financial institutions. We enable efficient communications and collaboration by providing:

  • One contract for all services, simplifying vendor management and compliance oversight.
  • Single flat fee invoice for all voice and data services.
  • One vendor to contact for resolution of all voice, network, and security related issues.
  • The highest quality voice, over our private and trusted network.
  • Secure managed network for branch and office connectivity.
  • Centralized Network Security protection and optimized internet access.
  • Remote connectivity solutions.
  • Centralized connectivity to core processors and other service providers.

Our entire solution is delivered with built-in security and redundancy from the branch location to the BITS Datacenter, with around-the-clock monitoring.

Looking to upgrade your Hardware (phone system, firewall, routers, switches), or Telecom Contracts (Internet, voice, data, core circuits)? Contact us to discuss how we can help you get back to focusing on your core business functions. Or visit our website

Contact: Christian Ericson, Head of Sales/CMO
e: This email address is being protected from spambots. You need JavaScript enabled to view it.
p: (973) 474-1828